How to Remove a Payment Method from Your DoorDash Account
Delete a payment method in three steps
Open the DoorDash app or website, go to your account settings, and remove the card or bank account you no longer want to use. DoorDash keeps the payment method on file until you delete it yourself — it does not expire or disappear automatically. You can remove any card or bank account except the one you set as your default, so if you want to delete your only payment method, you will need to add a new one first.
The process takes less than a minute and does not affect any past orders or refunds. If you are trying to stop recurring charges, deleting the payment method will prevent future orders, but you may also want to cancel any active subscriptions (like DoorDash Pass) separately to avoid confusion.
Key Takeaways
- You cannot delete your default payment method — you must add a new one and set it as default before removing the old one.
- Removing a payment method does not cancel subscriptions or memberships; you must cancel those separately if you want to stop being charged.
- Deleted payment methods cannot be recovered, so make sure you have another way to pay before you remove your last card or bank account.
- The deletion takes effect immediately and will block any new orders using that payment method.
Steps to remove a card or bank account on the app
On your phone, open DoorDash and tap the account icon in the bottom right corner. Tap Payment methods or Payments (the exact wording varies by phone type). You will see a list of all cards and bank accounts linked to your account.
Find the payment method you want to remove and tap it. A menu will appear with options including Delete or Remove. Tap that option, and the app will ask you to confirm. Once you confirm, the payment method is gone and cannot be used for new orders.
If the delete button is grayed out or missing, that payment method is set as your default. Go back to the payment methods list, tap the payment method you want to keep, and select Set as default. Then return to the method you want to delete and remove it.
Steps to remove a card or bank account on the website
Log into DoorDash on a computer or mobile browser. Click your account icon in the top right corner and select Account settings. Click Payment methods from the left menu.
Locate the card or bank account you want to remove. Click the three dots or menu icon next to it, then click Delete or Remove. Confirm the deletion when prompted. If the delete option is unavailable, that payment method is your default — change your default first, then delete the old one.
What happens if you delete your only payment method
If you remove the last payment method on your account, you will not be able to place new orders until you add another one. DoorDash will prompt you to add a card or bank account the next time you try to check out. Your account itself remains active and your order history stays intact.
This is useful if you want to pause ordering temporarily without closing your account. You can add a payment method again whenever you are ready to order.
Stopping recurring charges when you delete a payment method
Deleting a payment method will prevent new charges, but it does not automatically cancel subscriptions like DoorDash Pass or any active promotions tied to your account. If you have an active subscription, you should cancel it separately to avoid confusion or unexpected billing issues if you add a new payment method later.
To cancel DoorDash Pass, go to Account settings and look for Subscriptions or DoorDash Pass. Select Cancel subscription and confirm. This stops the monthly charge completely. If you have other active promotions or credits, check your account settings to see what is currently active.
Recovering a deleted payment method
Once you delete a payment method, DoorDash does not store it and you cannot recover it through the app or website. You will need to add the card or bank account again manually if you want to use it in the future.
When you re-add a card, you will need to enter the full card number, expiration date, and CVV again. For a bank account, you will need the routing number and account number. DoorDash will verify the information before the payment method becomes active.
Troubleshooting: when you cannot delete a payment method
If the delete button is not appearing, the most common reason is that the payment method is set as your default. Change your default to a different card or bank account first, then try deleting the original one.
If you still cannot delete it after changing your default, try logging out and logging back in, or clear the app cache (on Android, go to Settings > Apps > DoorDash > Storage > Clear cache; on iPhone, delete and reinstall the app). If the problem continues, contact DoorDash support through the app or website — they can remove the payment method on your behalf.
Frequently Asked Questions
Can I delete a payment method if I have a pending order?
Yes. Deleting a payment method does not affect orders that have already been placed or paid for. The deletion only stops new orders from using that payment method. Past orders and refunds remain tied to the original transaction.
Will deleting a payment method affect my DoorDash account or order history?
No. Your account stays active, your order history remains visible, and your ratings and reviews are unaffected. Deleting a payment method only removes that card or bank account from your file.
What if I accidentally deleted the wrong payment method?
You will need to add it again manually by entering the card number, expiration date, and CVV (or the routing and account numbers for a bank account). DoorDash will verify the information before it becomes active. There is no undo button, so you cannot recover the deleted entry directly.
Do I need to delete a payment method before closing my DoorDash account?
No. If you close your account, all payment methods are removed automatically. You only need to delete individual payment methods if you want to keep your account open but remove a specific card or bank account.
Can I delete a payment method if there is a refund pending?
Yes, but the refund may fail if it is trying to go back to the card or bank account you just deleted. If you have a pending refund, wait for it to process before deleting the payment method it is tied to. Contact DoorDash support if a refund fails after you delete the payment method.