How to Pay Your Amazon Store Card Bill Through Chase

What Chase Amazon Bill Pay Does

Chase Amazon Bill Pay is a feature that lets you make payments on your Amazon Store Card account through Chase's online banking system. Instead of logging into Amazon's website or calling a payment line, you set up the payment in your Chase bank account — the same place you might pay other bills. Chase then sends the money to your Amazon Store Card account on the date you choose.

This works whether you bank with Chase or not. If you have a Chase checking or savings account, you can use their bill pay system to send money to your Amazon Store Card. If you don't have a Chase account, you can still pay your Amazon Store Card through Amazon's own website or by phone, but you won't use the Chase bill pay route.

Key Takeaways

• Chase bill pay sends money from your Chase bank account to your Amazon Store Card on a date you pick, usually arriving within one to three business days.
• You set up the payment once in Chase's bill pay system, then can repeat it monthly or pay whenever you choose.
• The payment goes to your card account, not to Amazon itself — your card issuer is Chase, so the money stays within Chase's system.
• If you don't have a Chase bank account, you can pay your Amazon Store Card directly through Amazon.com or by calling the customer service number on your card.

How to Set Up a Payment in Chase Bill Pay

Log into your Chase online banking account or the Chase Mobile app. Go to the bill pay or payments section — the exact name varies by whether you use the website or app, but it's usually labeled "Pay Bills" or "Payments." Select "Add a Payee" or "New Payee."

Enter "Amazon Store Card" or "Chase Amazon" as the payee name. You'll need to provide the mailing address where Chase should send the payment. For most Chase card accounts, this is a specific lockbox address that Chase provides — the system usually fills this in automatically once you select Amazon Store Card as the payee. If it doesn't, check the back of your Amazon Store Card or call the number there to confirm the correct mailing address.

Once the payee is set up, you can schedule a payment. Enter the amount you want to pay and the date you want the payment to arrive. Chase typically processes bill pay payments within one to three business days, so if you want the money to reach your card by a specific date, count backward. For example, if your due date is the 20th and today is the 18th, schedule the payment for the 17th to give Chase time to process it.

When Your Payment Arrives at Your Card Account

The timing depends on how Chase processes the payment and how quickly the receiving bank posts it. Most bill pay payments arrive within one to three business days. Weekends and holidays can add time — a payment scheduled for Friday may not arrive until Tuesday.

Once the payment arrives at your Amazon Store Card account, it shows up as a credit. This reduces your balance and your minimum payment due. If you're trying to avoid a late fee, don't wait until the due date to schedule the payment — schedule it several days early to account for processing time. If you miss the due date, call the number on your card to ask whether a late fee was charged; sometimes the card issuer will waive one if the payment is only a day or two late and you have a good payment history.

Paying More Than Your Minimum or the Full Balance

You can pay any amount you choose through bill pay — your minimum payment, a fixed amount each month, or your full balance. If you want to pay the full balance, log into your Amazon Store Card account first to see what you owe, then schedule that exact amount through Chase bill pay. Paying the full balance each month means you won't carry a balance forward and won't be charged interest.

If you want to automate a fixed payment each month, you can set up a recurring payment in Chase bill pay. This means the same amount goes out on the same date every month without you having to reschedule it each time. You can change or cancel a recurring payment anytime, but you're responsible for making sure the amount covers at least your minimum payment — if it doesn't, you could be charged a late fee.

What to Do If Your Payment Doesn't Arrive on Time

If you scheduled a payment and it hasn't shown up in your Amazon Store Card account by the date you expected, log into your Chase account and check the bill pay history. You should see a record of the payment showing whether it was sent, pending, or failed. If it shows as sent, the payment is on its way — give it another business day or two.

If the payment shows as failed or pending for longer than three business days, contact Chase customer service. Have your Amazon Store Card account number and the payment amount ready. Chase can resend the payment or help you troubleshoot why it didn't go through. If the payment failed because of an address error, Chase will ask you to correct it before trying again.

If your due date has passed and you're worried about a late fee, call the Amazon Store Card customer service number on your card. Explain that you scheduled a payment through Chase bill pay and ask whether they can see it in their system. If the payment is genuinely on its way, they may hold off on charging a late fee.

Alternatives If Bill Pay Isn't Working for You

If you don't have a Chase bank account or prefer not to use bill pay, you can pay your Amazon Store Card directly through Amazon.com. Log into your account, go to "Your Account," select "Payments," and choose your Amazon Store Card. You can make a one-time payment or set up automatic payments from a bank account or debit card.

You can also pay by phone by calling the customer service number on the back of your Amazon Store Card. A representative can take your payment over the phone using a bank account or debit card. This route doesn't require you to set anything up in advance — you just call and pay whenever you need to.

Frequently Asked Questions

Can I set up automatic payments through Chase bill pay?

Yes. Once you add Amazon Store Card as a payee in Chase bill pay, you can set up a recurring payment for the same amount on the same date each month. You can change the amount or cancel the recurring payment anytime by logging into your Chase account.

What if I want to pay more than I owe?

You can pay any amount through bill pay. If you pay more than your current balance, the extra amount becomes a credit on your account. You can use that credit toward future purchases, or contact Amazon Store Card customer service to request a refund of the overpayment.

Does Chase bill pay cost money?

No. Bill pay itself is free with most Chase checking accounts. You don't pay a fee to use it, and there's no fee to send a payment to your Amazon Store Card.

Can I pay my Amazon Store Card if I don't have a Chase bank account?

Yes. You can pay through Amazon.com directly, by phone, or through another bank's bill pay system if that bank offers it. You don't need a Chase account to pay a Chase-issued card.

How do I know if my payment was received?

Check your Chase bill pay history to confirm the payment was sent. Then log into your Amazon Store Card account a few business days later to see the payment posted as a credit. If you don't see it after three business days, contact Chase.