How to Pay Your Duval County Property Tax Bill

Where to send your Duval County property tax payment

Duval County property taxes are collected by the Tax Collector's Office, which is a separate department from the county assessor. You can pay your bill in person, by mail, online, or by phone — each method has different timing and fees.

The Tax Collector's Office is located at 230 East Bay Street, Jacksonville, FL 32202. If you pay in person with a check or money order, there is no fee. If you pay by credit card or debit card in person, the Tax Collector charges a convenience fee (the exact percentage varies and is posted at the office). Online and phone payments also carry a fee when you use a card.

Mail payments to: Duval County Tax Collector, 230 East Bay Street, Jacksonville, FL 32202. Include your property account number and a check or money order. Mail takes several days to arrive, so send it early if your due date is approaching.

Key Takeaways

• The Duval County Tax Collector's Office collects property taxes, and you can pay in person, by mail, online, or by phone.
• In-person payment by check or money order has no fee; card payments in person or online include a convenience fee charged by the Tax Collector.
• Your property account number appears on your tax bill and is required to process your payment correctly.
• Property taxes in Duval County are due by March 31 each year, and unpaid taxes accrue interest and penalties starting April 1.

Online and phone payment options

The Tax Collector's Office website allows you to pay online using a credit card, debit card, or electronic check. Visit the Duval County Tax Collector's website and look for the payment portal. You will need your property account number, which is on your tax bill. The convenience fee for card payments is typically 2.5% to 3% of the amount paid, though you should confirm the current rate before submitting.

You can also pay by phone by calling the Tax Collector's Office at (904) 630-1000. Phone payments are processed the same way as online payments and carry the same convenience fee. A staff member will walk you through the process and confirm your payment details before charging your card.

Both online and phone payments are processed immediately, so your account will show the payment within one business day. Keep your confirmation number for your records.

Understanding your property tax bill and due date

Duval County property tax bills are mailed in November and are due by March 31. The bill shows your property account number, the assessed value of your property, the tax amount owed, and the due date. If you do not receive a bill by early December, contact the Tax Collector's Office to confirm your mailing address is correct.

The amount you owe depends on the assessed value of your property and the millage rate set by the county and school district. Homestead exemptions and other exemptions reduce the assessed value and therefore lower your tax bill. If you believe your assessment is incorrect, you can file a petition with the Property Appraiser's Office, but this must be done by the deadline set each year (usually in early March).

What happens if you miss the March 31 deadline

If your payment is not received by March 31, your account becomes delinquent on April 1. The Tax Collector then adds a penalty of 3% of the unpaid tax amount, plus interest at 18% per year. These charges compound, so the longer you wait, the more you owe.

After two years of nonpayment, the county can place a lien on your property. A lien means the county has a legal claim against your home and can prevent you from selling or refinancing until the debt is paid. If taxes remain unpaid for seven years, the county may foreclose on the property and sell it at auction.

If you cannot pay by the deadline, contact the Tax Collector's Office immediately. Some payment plans or hardship options may be available depending on your situation, though these are limited and require approval.

How property taxes are assessed in Duval County

The Duval County Property Appraiser's Office determines the assessed value of your property each year. This value is based on recent sales of similar properties in your area, the condition of your home, and improvements you have made. The assessed value is not the same as the market value — it is typically lower.

Once the Property Appraiser sets the assessed value, the county and school district apply their millage rates to calculate your tax bill. A millage rate is a tax per $1,000 of assessed value. For example, if your assessed value is $200,000 and the combined millage rate is 10 mills, your tax bill would be $2,000 per year. The millage rate changes each year based on the county and school district budgets.

Homeowners who have lived in their home for at least three years and use it as their primary residence may be may have access to to a homestead exemption, which reduces the assessed value by $50,000. This exemption is applied automatically if you have filed for it with the Property Appraiser's Office.

Checking your payment status and getting a receipt

After you pay, you can verify that your payment was received by checking your account online through the Tax Collector's website or by calling (904) 630-1000. Online verification is usually available within one business day of payment.

If you paid in person, you will receive a receipt immediately. If you paid by mail, keep a copy of your cancelled check or money order receipt as proof of payment. If you paid online or by phone, save your confirmation number and the confirmation email or message you receive.

If you need a formal receipt or a copy of your payment history for refinancing or other purposes, the Tax Collector's Office can provide this. You can request it in person, by phone, or through the website.

Property tax payment plans and hardship options

Duval County does not offer a standard payment plan for property taxes, but you may be able to work with the Tax Collector's Office if you are experiencing financial hardship. Contact them directly at (904) 630-1000 to discuss your situation. They can explain what options, if any, may be available to you.

If you own a home and are struggling with property taxes along with other debts, you may want to explore whether you may have access to for other assistance programs. These are separate from the Tax Collector's Office and are run by nonprofits or government agencies. A 211 referral service can point you toward local resources, though property tax assistance is less common than rental or utility assistance.

Frequently Asked Questions

Can I pay my Duval County property taxes with a payment plan?

Duval County does not offer an automatic payment plan for property taxes. However, if you are facing hardship, contact the Tax Collector's Office at (904) 630-1000 to discuss your situation. They may be able to work with you on a case-by-case basis, though no may provide exists.

What is the convenience fee for paying online or by phone?

The convenience fee is typically 2.5% to 3% of the amount paid when you use a credit card or debit card. Paying by electronic check online may have a lower fee. Confirm the exact rate on the Tax Collector's website or by calling (904) 630-1000 before you pay.

How long does it take for a mailed payment to be processed?

Mail takes three to five business days to reach the Tax Collector's Office. If your due date is March 31, mail your payment by March 26 to allow time for delivery. Payments received after March 31 are considered late and will incur penalties and interest.

What happens if I pay late?

A 3% penalty is added to your unpaid tax amount, plus 18% annual interest. These charges begin accruing on April 1. After two years of nonpayment, the county places a lien on your property. After seven years, the county may foreclose and sell your home at auction.

Can I dispute my property tax assessment?

Yes. You can file a petition with the Duval County Property Appraiser's Office if you believe your assessment is incorrect. The deadline to file is usually in early March each year. Contact the Property Appraiser's Office at (904) 630-2000 for the exact deadline and filing instructions.