How to Pay Your LoanDepot Mortgage and Manage Your Account

Where and how to send your LoanDepot payment

LoanDepot accepts mortgage payments through their online portal, by phone, by mail, and through automatic bank transfers. The fastest and most reliable method is logging into your LoanDepot account at loanDepot.com and paying directly from the payment section — the payment posts the same business day if submitted before 5 p.m. Eastern time. You can also set up automatic payments so the money leaves your bank account on a date you choose each month, which removes the risk of forgetting.

If you prefer to pay by phone, call LoanDepot's customer service at 1-844-LOANDEPOT (1-844-562-6335) and speak to a representative who can process the payment over the phone using your bank account or debit card. Payments made by phone typically post within one business day. Mailing a check is slower — allow at least 10 business days for the payment to arrive and post — so use this method only if you have no other option or prefer a paper record.

Automatic payments (also called ACH transfers) pull money directly from your checking or savings account on a set day each month. This is the safest way to avoid late fees because the payment happens without you having to remember or log in. You can set this up through your LoanDepot account or by calling customer service.

Key Takeaways

• Paying through your LoanDepot online account or setting up automatic payments is faster and more reliable than mailing a check.
• Online payments post the same day if submitted before 5 p.m. Eastern time; phone payments post within one business day.
• Your payment due date is listed on your monthly statement, and paying after that date triggers a late fee, even if you are only one day late.
• If you cannot make a full payment, contact LoanDepot immediately — they may offer a forbearance plan or payment deferral rather than letting you fall behind.
• Your monthly payment includes principal, interest, property taxes, homeowners insurance, and possibly mortgage insurance, depending on your loan terms.

Understanding your LoanDepot payment due date and late fees

Your payment is due on the same date each month, shown on your monthly statement and in your online account. If the due date falls on a weekend or holiday, LoanDepot typically extends the deadline to the next business day, but do not rely on this — pay by the stated date to be safe. A payment is considered late if it arrives after the due date, and LoanDepot charges a late fee starting on the first day after the due date passes.

Late fees vary depending on your loan agreement, but they are typically 4 to 5 percent of your monthly payment amount or a flat fee, whichever is greater. A single late payment also damages your credit score and can remain on your credit report for seven years. If you know you will miss the due date, call LoanDepot before the deadline — they may be able to adjust the due date, set up a payment plan, or discuss other options rather than letting you incur a late fee.

If you have already missed a payment, do not ignore it. Contact LoanDepot as soon as possible. The longer you wait, the more fees accumulate and the closer you move toward foreclosure. LoanDepot has loss mitigation options for borrowers who are struggling, and the sooner you reach out, the more options may be available to you.

Setting up automatic payments and managing your account online

To set up automatic payments, log into your LoanDepot account, go to the "Payments" or "Account Settings" section, and select "Autopay" or "Automatic Payment." You will choose the date each month when the payment should be withdrawn from your bank account — most borrowers choose the same date as their due date, or a few days before to ensure it posts on time. You will need your bank routing number and account number, which you can find on a blank check or by logging into your bank's website.

Once automatic payments are active, you can view your payment history, upcoming payments, and account balance anytime by logging in. You can also see a breakdown of what each payment covers: principal (the amount borrowed), interest (the cost of borrowing), property taxes, homeowners insurance, and mortgage insurance if applicable. This breakdown helps you understand where your money is going and how much of each payment reduces what you owe.

You can pause or cancel automatic payments at any time through your account settings, but do this only if you have a plan to pay manually — missing a payment is far more costly than the convenience of autopay. If your financial situation changes and you cannot afford your regular payment, do not cancel autopay and hope the problem goes away. Instead, contact LoanDepot to discuss options like a loan modification, forbearance, or deferral.

What happens if you miss a LoanDepot payment

Missing a single payment triggers a late fee and a note on your credit report. If you miss a payment by 30 days, LoanDepot reports it to the credit bureaus, and your credit score drops. At 60 days late, the damage worsens. At 90 days late, LoanDepot may begin the process of filing for foreclosure, though they are required to contact you first and discuss options.

The moment you realize you will miss a payment, call LoanDepot at 1-844-562-6335. Explain your situation — job loss, medical emergency, temporary income reduction — and ask about forbearance or a payment plan. Forbearance temporarily reduces or pauses your payment for a set period (usually three to six months) while you recover financially. A payment plan spreads missed payments across future months so you catch up gradually. These options exist specifically to keep people in their homes and avoid foreclosure.

If you are already behind, the same options may still be available, but the longer you wait, the fewer choices remain. LoanDepot's loss mitigation team handles these requests, and they have authority to work with you if you reach out before the situation becomes severe.

Paying off your LoanDepot mortgage early

You can pay off your LoanDepot mortgage at any time without penalty — federal law prohibits prepayment penalties on most mortgages. If you want to pay off the loan early, log into your account or call customer service to request a payoff quote, which shows the exact amount needed to close the loan as of a specific date. This quote is valid for a limited time (usually 10 days), so act quickly if you plan to use it.

Some borrowers make extra payments toward principal each month to shorten the loan term and reduce total interest paid. Others make a lump-sum payment when they receive a bonus or tax refund. Either approach works, but make sure your payment is applied to principal, not held as a credit toward future payments. When you submit a payment, specify in a note or call customer service to confirm it goes toward principal reduction.

Before paying off early, consider your full financial picture. If you have high-interest debt (credit cards, personal loans), paying that down first usually makes more financial sense than paying off a mortgage early. Also check whether your mortgage has a low interest rate — if it does, investing extra money elsewhere might yield better returns than paying off the loan.

Changing your payment due date or payment method

If your current due date does not align with when you receive income, you can request a change. Log into your LoanDepot account or call customer service to ask about moving your due date. LoanDepot typically allows one change per year at no cost, though policies vary. If you need to change your due date, do this before you fall behind — it is much easier to prevent a late payment than to recover from one.

You can also switch between payment methods at any time. If you set up automatic payments but later decide to pay manually, you can turn off autopay and pay through the online portal or by phone instead. If you started with manual payments and want the security of autopay, you can add it to your account in minutes. The key is choosing a method you will actually use consistently, because the best payment method is the one that ensures you never miss a due date.

Frequently Asked Questions

What time does LoanDepot post payments?

Payments submitted through the online portal before 5 p.m. Eastern time post the same business day. Payments made by phone post within one business day. Mailed checks take 10 or more business days to arrive and post. If your due date is approaching, use the online portal or phone to ensure the payment posts on time.

Can I pay my LoanDepot mortgage with a credit card?

LoanDepot does not accept credit card payments directly through their portal. However, you can use a third-party payment service like Plastiq or your credit card company's bill pay feature to send a check on your behalf — but these services charge a fee, usually 2 to 3 percent of the payment amount, so this method is expensive and best used only in emergencies.

What if I pay extra toward my mortgage principal?

Extra payments reduce the amount you owe and lower your total interest over the life of the loan. When you submit an extra payment, specify in writing or by phone that it should be applied to principal, not held as a credit. Some borrowers make one extra payment per year; others add $50 or $100 to their regular payment each month. Both approaches work, but confirm with LoanDepot how the extra money is being applied.

Does LoanDepot charge a fee to set up automatic payments?

No, LoanDepot does not charge a fee to set up or use automatic payments. This is a free service. Your bank may charge a fee if you overdraft your account due to the automatic withdrawal, but LoanDepot itself does not charge for autopay.

What should I do if I think my LoanDepot payment was lost in the mail?

Log into your account and check whether the payment has posted. If it has not posted within 15 business days of mailing, call LoanDepot to report it. They can search for the payment and may be able to stop the late fee if the delay was caused by mail delivery. For future payments, use the online portal or automatic payments to avoid this risk entirely.