How to Make an Amerisave Mortgage Payment

Where and how to send your Amerisave payment

Amerisave is a mortgage lender, not a loan servicer—meaning they originate loans but typically sell them to another company that handles your monthly payments. You will not send your payment to Amerisave itself. Instead, you send it to the servicer, the company whose name appears on your monthly statement and whose phone number is on your coupon book.

When you close your Amerisave loan, you will receive paperwork showing who your servicer is. That servicer may be Amerisave Mortgage Company (if Amerisave retained your loan), or it may be another company entirely—Fidelity National Information Services, LoanDepot, Rocket Mortgage, or dozens of others. Your statement tells you exactly where to send the check or make the online payment.

If you are unsure who your servicer is, call the number on your most recent mortgage statement, or log into your online account. The servicer's website is where you will set up automatic payments, make one-time payments, or view your payment history.

Key Takeaways

• Amerisave originates loans but usually sells them to a servicer, so your payment goes to the servicer listed on your statement, not to Amerisave.
• You can pay by check, automatic bank transfer (ACH), credit card, or online portal—the methods available depend on your servicer, not Amerisave.
• Setting up automatic payments through your servicer's website or your own bank prevents missed payments and late fees.
• If your loan is still with Amerisave as servicer, you can pay online at their portal or by phone, but confirm this on your statement first.
• Late payments are reported to credit bureaus after 30 days and can trigger foreclosure proceedings after 120 days of nonpayment.

Payment methods your servicer accepts

Most mortgage servicers accept multiple payment methods. The most common are automatic bank transfer (ACH), which pulls money from your checking account on a date you choose; check by mail to the address on your coupon book; online payment through the servicer's website; and phone payment using a debit or credit card. Some servicers also accept wire transfer or in-person payment at a branch office.

Automatic transfer is the safest option because it removes the risk of a check getting lost in the mail or you forgetting the due date. You set it up once through your servicer's website or your own bank's bill-pay system, and the payment goes out on the same day each month. There is no fee for ACH payments at most servicers.

If you pay by check, mail it at least five business days before the due date so it arrives on time. The due date is shown on your statement; payments received after that date are considered late, even if the check was mailed on time. If you use your servicer's online portal or phone line, the payment usually posts the same day or next business day.

What happens if you miss a payment

A payment is late if it is not received by the due date shown on your statement. Most servicers give a grace period of 10 to 15 days after the due date before charging a late fee, but the payment is still considered late for credit reporting purposes even during the grace period.

After 30 days of nonpayment, the servicer reports the late payment to the three major credit bureaus (Equifax, Experian, TransUnion). This damages your credit score and stays on your report for seven years. After 90 days, the servicer typically begins formal collection efforts. After 120 days (about four months), the servicer can begin foreclosure proceedings, which means the lender can take back the home.

If you know you cannot make a payment on time, contact your servicer immediately—do not wait until you are late. Many servicers offer loan modification, forbearance, or deferment programs that pause or reduce payments temporarily. These options are only available if you ask before you fall behind.

Setting up automatic payments

To set up automatic payments, log into your servicer's online account portal and look for a link labeled "Automatic Payments," "Recurring Payments," or "Autopay." You will need to provide your bank account number and routing number. The servicer will deduct the full monthly payment on the due date each month.

Alternatively, you can set up automatic payments through your own bank's bill-pay system. Log into your bank's website, select "Pay Bills," and add your servicer as a payee. Enter the servicer's mailing address (from your coupon book) and your loan number, then schedule the payment to go out five business days before the due date. This method gives you more control over the exact payment date.

If you want to pay extra toward principal or make a one-time payment, most servicers allow you to do this through their online portal without affecting your automatic payment schedule. Always confirm that extra payments are applied to principal, not to future months' interest.

If your loan is still serviced by Amerisave

Some Amerisave loans remain with Amerisave for servicing. If your statement shows "Amerisave Mortgage Company" as the servicer, you can pay through their website at amerisave.com or by calling their customer service line. Check your statement for the exact phone number and payment address.

Amerisave's online portal allows you to view your loan balance, payment history, and remaining term. You can also set up automatic payments or make one-time payments through the portal. If you have questions about your loan terms or want to discuss a modification, Amerisave's servicing team can help.

Understanding your monthly statement

Your mortgage statement shows several key pieces of information. The due date is the date by which your payment must be received. The payment amount is the total you owe that month, usually divided into principal, interest, property taxes, homeowners insurance, and mortgage insurance (if applicable). The loan balance shows how much you still owe on the home.

The statement also shows the servicer's mailing address and payment instructions. If you are paying by check, use the address on the coupon book, not the servicer's general business address—coupon payments are routed directly to the loan account. The statement may also list a phone number for customer service and a website where you can pay online or set up automatic payments.

If you do not receive a statement 10 days before the due date, contact your servicer to confirm your mailing address and request a duplicate. Missing a payment because you did not receive a statement is not an excuse for a late fee, so staying in touch with your servicer is important.

What to do if you cannot afford your payment

If you are struggling to make your mortgage payment, contact your servicer before you miss a payment. Servicers are required by federal law to offer loss mitigation options, which include loan modification (changing the loan terms to lower the payment), forbearance (pausing payments temporarily), or deferment (adding missed payments to the end of the loan). These programs are only available if you ask.

To request loss mitigation, call your servicer's customer service line and ask to speak with a loss mitigation specialist. You will need to provide information about your income, expenses, and the hardship you are facing. The process typically takes 30 to 90 days, and you may be asked to submit documents like pay stubs, tax returns, and a hardship letter.

If your servicer denies your request or you disagree with the decision, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov. You can also contact a HUD-approved housing counselor for free advice; call 1-800-569-4287 or visit hud.gov to find a counselor near you.

Frequently Asked Questions

Can I pay my Amerisave mortgage with a credit card?

Most mortgage servicers do not accept credit card payments directly because they want to avoid the processing fees. However, some servicers allow credit card payments through their online portal, and you can use a credit card to pay through a third-party payment service (though this usually adds a fee). Check your servicer's website or call to ask what payment methods are available.

What if I pay early or make extra payments?

Paying early or making extra payments toward principal is allowed and can save you thousands in interest over the life of the loan. Always confirm with your servicer that extra payments are applied to principal, not to future months' interest. Some servicers require you to note "apply to principal" on the check or in the online payment form.

How long does it take for a payment to post?

Payments made through automatic bank transfer or online portal usually post within one business day. Checks typically take five to seven business days to arrive and post. If you are close to the due date, use automatic transfer or online payment to avoid late fees.

What if my payment was lost in the mail?

If you mailed a check and it did not post within 10 business days, contact your servicer immediately. Ask them to search for the payment and provide a tracking number if possible. If the check is lost, you can stop payment on it through your bank and make a new payment online or by phone to avoid a late fee.

Can I change my payment due date?

Many servicers allow you to request a different due date, though the change may not take effect until the following month. Contact your servicer's customer service line to ask about changing your due date. Some servicers charge a small fee for this change, while others do it for free.