How to Pay Your North Miami Beach City Bills Online
What the North Miami Beach payment portal does
The North Miami Beach payment portal at nmb.novusagenda.com lets you pay city bills online using a bank account or credit card. You can pay utility bills, code enforcement fines, business tax receipts, permit fees, and other city charges without going to City Hall or mailing a check. The portal is run by Novus Agenda, a third-party payment processor that North Miami Beach contracts to handle online transactions.
The portal works 24 hours a day. You need your account number (found on your bill) and the amount you owe. Payments typically post to your account within one to two business days, though the exact timing depends on your bank and the payment method you choose.
Key Takeaways
- You can pay most North Miami Beach city bills online at nmb.novusagenda.com using a bank account or credit card without creating an account first.
- Have your bill or account number ready, along with the amount owed, before you start the payment process.
- Payments made by bank transfer (ACH) usually cost nothing; credit or debit card payments typically include a processing fee of 2 to 3 percent.
- If you pay by mail or in person instead, allow extra time for the payment to reach the city and post to your account.
- Keep your confirmation number from the portal for your records, especially if you need to dispute a payment later.
How to make a payment on the portal
Go to nmb.novusagenda.com and look for the payment option on the homepage. You will see fields asking for your account number and the amount you want to pay. Enter the account number exactly as it appears on your bill—this is how the city matches the payment to your account.
Next, choose your payment method. The portal accepts bank account transfers (ACH) and credit or debit cards. If you use your bank account, you will enter your routing number and account number. If you use a card, you will enter the card number, expiration date, and CVV. The portal does not save your payment information between sessions, so you will enter it fresh each time you pay.
Review the amount and fees before you submit. The portal will show you any processing fee upfront. Once you confirm, you will receive a confirmation number on screen. Write this down or take a screenshot—you will need it if you ever need to prove you paid or if a payment goes missing.
Payment methods and fees
Bank account transfers (ACH) are the cheapest option and usually have no fee. The city receives the money within one to two business days. If you choose this method, have your bank's routing number and your account number ready. Do not use a routing number from a check; call your bank or log into your online banking to confirm the correct routing number for ACH transfers.
Credit and debit card payments process faster but cost more. Most card payments include a fee of 2 to 3 percent of the amount you are paying. For example, a $100 payment might cost $102 to $103. The portal will show you the exact fee before you submit, so you know the total before you commit.
If you do not want to pay an online fee, you can still mail a check to the city or pay in person at City Hall. Mailed payments take longer to arrive and post, so allow at least one week if you are close to a deadline.
What happens after you submit a payment
The portal will display a confirmation number immediately after your payment goes through. This number proves you paid and when. Save it in your email or write it down. If your payment does not show up on your account within the expected timeframe, you will need this number to contact the city and prove the payment was submitted.
Bank account payments typically post within one to two business days. Card payments may post the same day or the next business day, depending on your card issuer and the city's processing schedule. If you are paying a bill that is due on a specific date, do not wait until the last day—submit your payment at least two business days early to make sure it posts in time.
If you do not receive a confirmation number or if the payment is rejected, the portal will tell you why. Common reasons include a mistyped account number, insufficient funds in your bank account, or a card that has expired or been flagged for fraud. Fix the problem and try again, or contact the city directly for help.
If your payment does not go through
If the portal rejects your payment, it will usually explain why on the screen. Check that your account number matches your bill exactly—even one wrong digit will cause a rejection. Verify that your bank account or card has enough funds and that the card has not expired.
If you see an error message you do not understand, or if the portal accepts your payment but it does not appear on your account after three business days, contact the North Miami Beach Finance Department. Have your confirmation number ready. They can look up the payment in the system and either confirm it posted or investigate why it did not.
If you paid by bank account and the money left your account but the city never received it, your bank may have rejected the transfer. This sometimes happens if the routing number or account number was slightly wrong. Contact your bank first to see if they have a record of the failed transfer, then contact the city with that information.
Alternatives to paying online
If you prefer not to use the online portal, you can mail a check to the city. Make the check payable to the City of North Miami Beach and include your account number on the check. Mail it to the address listed on your bill. Allow at least one week for the check to arrive and be processed, longer if you are mailing from out of state.
You can also pay in person at City Hall during business hours. Bring your bill and a payment method (cash, check, or card). Paying in person means your payment posts immediately, which is useful if you are close to a late-payment deadline. Call the Finance Department to confirm the address and hours before you go.
Some utility bills allow you to set up automatic payments, where the city withdraws money from your bank account on a set date each month. This removes the need to remember to pay and ensures you never miss a deadline. Ask the city whether automatic payments are available for your bill type.
Protecting your information on the portal
The Novus Agenda portal uses encryption to protect your payment information while it travels from your computer to the payment processor. However, you should still take basic precautions. Do not use a public Wi-Fi network to pay bills—use your home internet or mobile data instead. Do not share your confirmation number or account number with anyone who contacts you claiming to be from the city, because the city will never ask for this information by email or phone.
After you pay, log out of the portal. Do not leave the page open or save your payment information in your browser. If you use a shared computer, clear your browser history after paying. The portal does not store your card or bank details between sessions, but your browser might, and you do not want someone else to see that information.
Frequently Asked Questions
Can I pay someone else's North Miami Beach bill if I have their account number?
Yes. The portal does not verify who is making the payment, only that the account number and amount are correct. If you are paying a bill for a family member or business partner, you can enter their account number and pay it. The payment will post to their account regardless of whose card or bank account you use.
What if I pay the wrong amount by mistake?
Contact the North Miami Beach Finance Department with your confirmation number and explain the error. If you overpaid, they can issue a refund or credit the extra amount to your next bill. If you underpaid, you will still owe the difference, and the city may charge a late fee if the payment was not received by the due date.
Does the portal work on weekends and holidays?
The portal itself is available 24 hours a day, seven days a week, so you can submit a payment anytime. However, payments submitted on weekends or holidays will not post to your account until the next business day. If your bill is due on a weekend, submit your payment by Friday to make sure it posts on time.
Is there a limit to how much I can pay at once?
The portal does not publicly state a maximum payment amount. If you are paying a very large bill, contact the Finance Department before you attempt to pay online to confirm the portal can handle that amount. For extremely large payments, they may ask you to pay by check or in person instead.
Can I get a receipt after I pay?
Yes. The portal displays a confirmation number on screen immediately after your payment is submitted. You can print this page or take a screenshot. This confirmation serves as your receipt. If you need an official receipt from the city, contact the Finance Department with your confirmation number and they can issue one.