How Anytime Fitness Charges and Payments Work
How Anytime Fitness Bills You
Anytime Fitness charges your payment method on a set day each month, usually the same date you signed up. Most members pay through a recurring ACH debit from a bank account or a credit card on file. The gym does not bill you in advance — the charge hits your account after you have already used the gym that month.
Your membership fee covers gym access. If you add personal training, tanning, or other services, those appear as separate line items on the same charge. The total amount and the exact charge date should be in your membership agreement, which you received when you joined. If you cannot find it, call or visit your local Anytime Fitness location and ask for a copy of your membership contract.
Charges typically range from around $30 to $60 per month for a basic membership, though this varies by location and membership tier. Premium memberships or those with added services cost more. Some locations offer discounts for annual prepayment or multi-month commitments.
Key Takeaways
- Anytime Fitness charges you monthly on the same date each month, usually through automatic bank or credit card withdrawal.
- Your membership agreement lists the exact amount, charge date, and what services are included in your fee.
- If a charge fails, the gym will usually retry it within a few days; contact them immediately if your payment method is outdated or your account has insufficient funds.
- You can change your payment method or billing date by logging into your member account online or by visiting your local gym in person.
- Canceling your membership stops future charges, but you must cancel before your next billing date to avoid being charged again.
What Happens When a Payment Fails
If your bank declines the charge — because the card expired, the account has no funds, or the card was reported lost — Anytime Fitness will usually retry the payment within 2 to 5 business days. During this time, your gym access may be suspended, though this varies by location. You will not be able to use your key fob or member card to enter the gym.
The gym may also charge you a failed payment fee, typically $25 to $35, on top of the original membership fee. This fee is added to your account and must be paid before your access is restored. If multiple payments fail in a row, the gym may close your membership and refer your account to a collection agency.
To fix a failed payment, update your payment method as soon as possible. You can do this through your online member account (usually at the Anytime Fitness website or app) or by visiting your local gym with a valid debit card or credit card. Once the new payment method is on file, the gym will retry the charge within one or two business days.
How to Update Your Payment Method
Log into your member account on the Anytime Fitness website or mobile app. Look for a section labeled "Account," "Billing," or "Payment Method." Select the option to edit or update your payment information. You can add a new debit card, credit card, or bank account. Remove the old payment method once the new one is confirmed.
If you do not have online access or prefer to update in person, visit your local Anytime Fitness gym during business hours. Bring a valid debit card or credit card and your membership number (usually on your key fob or in your welcome email). A staff member will update your payment method in the system. This takes about 5 to 10 minutes.
If you want to change the date your membership is charged each month, you can often do this in the same section where you update your payment method. Not all locations allow date changes, so ask your gym if this option is available. Some gyms will only let you change the date once per year or require you to contact customer service to make the change.
Pausing or Canceling Your Membership
If you need to stop charges temporarily, Anytime Fitness offers a membership freeze or pause option at most locations. This suspends your membership for a set period — usually 1 to 3 months — without charging you. You keep your membership active and can resume using the gym when the freeze ends. To set up a freeze, contact your local gym or log into your member account online.
To cancel your membership entirely, you must notify Anytime Fitness before your next billing date. Most locations require written notice — either through your online account, email, or a form submitted in person at the gym. Some gyms allow cancellation by phone, but getting written confirmation is safer. Your cancellation is effective on the date you submit the request or on a future date you specify, depending on your membership agreement.
If you cancel after your billing date has passed, you will be charged for the next month. You can then cancel again to prevent the following month's charge. Always keep a copy of your cancellation confirmation, including the date you submitted it and the date your membership ends. If you are charged after cancellation, contact the gym immediately with your confirmation to request a refund.
Understanding Your Membership Agreement
Your membership agreement is a contract that spells out the monthly fee, the charge date, what is included in your membership, and the cancellation policy. It also lists any early termination fees if you cancel before a commitment period ends. Some memberships require a 12-month commitment; others are month-to-month. Read this document carefully before you sign.
Common terms to look for: the exact monthly amount, whether the first month is discounted or prorated, the cancellation notice period (usually 14 to 30 days), and whether there is a contract term. If you signed up for a promotional rate, the agreement should state when that rate expires and what the regular rate will be. If you cannot find this information in your agreement, ask your gym to explain it in writing.
If you believe you were charged incorrectly or enrolled in a membership you did not authorize, contact your gym and your bank or credit card company. Your bank can dispute the charge and may reverse it while the gym investigates. Keep all emails, receipts, and membership documents to support your case.
Disputing a Charge on Your Bank or Credit Card
If Anytime Fitness charged you twice in one month, charged you after you canceled, or charged you an amount different from what you agreed to, you can dispute the charge with your bank or credit card company. This is called a chargeback or a dispute. Contact your bank's customer service line or log into your online banking account to start a dispute.
You will need to explain why you are disputing the charge and provide supporting documents: your membership agreement, cancellation confirmation, emails from the gym, or screenshots of your account. The bank will investigate and typically make a decision within 10 to 30 days. If the bank rules in your favor, the charge is reversed and the money is returned to your account.
Before you dispute a charge, try resolving it directly with the gym first. Call your local Anytime Fitness, explain the problem, and ask for a refund or credit. Many gyms will correct billing errors without involving your bank. If the gym refuses or does not respond within a week, then file a dispute with your bank.
Frequently Asked Questions
Can I change my billing date to a different day of the month?
Most Anytime Fitness locations allow you to change your billing date, but policies vary. Log into your member account online or call your local gym to ask. Some gyms charge a small fee to change the date, and some only allow one change per year. If your gym does not offer this, you may be able to cancel and re-enroll with a new billing date.
What if I want to freeze my membership instead of canceling?
A membership freeze pauses your charges for 1 to 3 months while keeping your account active. You can resume using the gym when the freeze ends without re-enrolling. Contact your local gym or log into your member account to request a freeze. Not all locations offer this option, so ask your gym whether it is available.
How long does it take for a refund to show up after I dispute a charge?
Your bank typically investigates a dispute within 10 to 30 days. If the bank rules in your favor, the refund is credited back to your account within 1 to 3 business days. During the investigation, the amount may appear as a temporary credit on your account. Check with your bank for the exact timeline.
What happens if I move and want to transfer my membership to a different Anytime Fitness?
Most Anytime Fitness memberships are valid at any Anytime Fitness location worldwide, so you do not need to transfer anything. Your membership and billing stay the same. If you want to change your home gym location in your account for tracking purposes, log into your member account online or ask staff at your new gym to update it.
Can I get a refund if I cancel mid-month?
Refunds for mid-month cancellations depend on your membership agreement and your gym's policy. Some gyms prorate the refund based on the days remaining in the month; others do not refund anything. Check your membership agreement or ask your gym directly. If you were charged incorrectly, you have a better case for a refund than if you simply changed your mind.