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Social Security maintains records for millions of Americans who work and pay into the system. Your Social Security account contains important information about your earnings history, the taxes you've paid, and estimates of what you might receive. The Social Security Administration (SSA) created an online portal called my Social Security to let you view this information from your computer or phone without going to an office.
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Your Social Security account is separate from your actual benefits. Think of it like a bank account statement—it shows what's been recorded about you, but you need to take action through official SSA channels if you want to do things like start receiving payments or change your personal information. The online account lets you look at data but doesn't process official requests.
The information stored in your Social Security record includes your name, date of birth, Social Security number, work history, and earnings records. This data comes from your employers, who report what they paid you each year. The SSA uses this information to calculate how much you might receive if you claim benefits at different ages. Over 77 million people have created my Social Security accounts since the service launched, according to SSA data.
Understanding what information is in your account matters because mistakes happen. An employer might report earnings under the wrong name or Social Security number. You might have worked under a different name years ago. These errors can affect your benefit calculations. By viewing your account, you can spot problems early and contact SSA to correct them.
Practical Takeaway: Think of checking your Social Security account as reviewing your financial records. Just like you'd look at a bank statement to catch errors, checking your Social Security information helps you catch mistakes that could affect your future benefits.
Creating an account on my Social Security takes about 10 minutes and requires basic information that proves you are who you say you are. You'll need your Social Security number, email address, and a way to verify your identity. The SSA uses multiple verification methods to prevent fraud and unauthorized access to your account.
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To start, go to ssa.gov/myaccount and click the button to create a new account. You'll enter your Social Security number and email address. Next, you'll answer security questions based on your personal history—questions about where you've lived, accounts you've opened, or loans you've taken out. These questions come from public records and credit history, so they're different for each person.
After answering security questions, you'll set up a username and password. Choose a strong password with letters, numbers, and symbols. Write it down somewhere safe—not on a sticky note by your computer, but perhaps in a password manager or locked drawer. Your username can be anything you remember.
Once you've created your account, SSA will send a confirmation email to the address you provided. Click the link in that email within 24 hours to activate your account. If you don't receive the email, check your spam folder. Sometimes confirmation emails get filtered there.
If you prefer not to use security questions, SSA offers other verification options. You can use ID.me, a third-party verification service that checks your identity through different methods. You can also use Login.gov, which provides a single sign-in for multiple government websites. These options may involve uploading a photo of your driver's license or passport.
Practical Takeaway: Choose a secure password you won't forget, and save your email address and username somewhere you can find them later. Having this information written down (securely) prevents lockouts and makes logging back in easier.
Once you log into my Social Security, you'll see several sections of information. The most important section shows your earnings record—a year-by-year breakdown of how much you earned and how much Social Security tax you paid. This data goes back to when you first started working. For most people, this covers 35 to 40 years of work history.
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Your earnings record shows the calendar year, the amount you earned, and the Social Security tax withheld. If you were self-employed, it shows your net earnings. The SSA uses your highest 35 years of earnings to calculate your benefit amount. Understanding which years SSA counted helps you see where your benefit amount comes from.
Another key section provides an earnings estimate. This is a projection—not a promise or guarantee—of what you might receive if you claim benefits at different ages. The estimate assumes you'll continue working and earning at your current average rate until you reach full retirement age. If you've worked part-time or have irregular income, your actual benefit might look different.
Your account also displays your estimated benefits at three different claiming ages. Most people see estimates for age 62 (earliest claiming age for most people), age 67 or 68 (full retirement age, depending on when you were born), and age 70 (latest claiming age). Each age shows a different monthly amount. Claiming earlier means smaller monthly payments. Claiming later means larger monthly payments. SSA provides this information so you can understand the tradeoffs.
You can also see your Supplemental Security Income (SSI) payment information if you receive SSI, which is a different program for people with low income and limited resources. Additionally, your account shows information about Medicare, Medicaid, and other benefits you might be receiving through SSA programs.
Practical Takeaway: Print or save a copy of your earnings record each year. This creates a backup record and helps you track changes. Compare your record to W-2 forms or tax returns to catch any reporting errors that SSA might have.
Errors in your earnings record can reduce your future benefit amount. An employer might have reported earnings under the wrong Social Security number. You might have worked under a married name that wasn't properly connected to your record. You might have earned tips that weren't reported. These mistakes compound over time because SSA uses your earnings to calculate benefits.
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When you view your earnings record in my Social Security, look for gaps—years when you know you worked but see no earnings reported. Check the amounts reported against your W-2 forms or tax returns. If you were self-employed, compare the reported amounts to your tax returns. If amounts look wrong or years are missing, take note of the specific years and amounts that don't match.
Correcting errors requires contacting SSA directly. You cannot fix earnings records through the online account—the portal is for viewing only. You'll need to call SSA at 1-800-772-1213 or visit your local SSA office in person. When you contact them, have your information ready: your W-2 forms, pay stubs, or tax returns that show what you actually earned. SSA may ask you to provide documentation of your earnings.
The sooner you report an error, the better. SSA has a three-year, three-month, and 15-day deadline to correct earnings records based on W-2 information. After that window closes, correcting errors becomes much harder. If you notice an error and your records are still within this period, reporting it right away keeps your options open.
Sometimes corrections take several months. SSA may need to contact your former employer for records or investigate discrepancies. During this time, stay in contact with your local office and follow up if you haven't heard back. Keep records of who you spoke with, when you called, and what they said. This creates a paper trail if problems arise.
Practical Takeaway: Set aside time once a year to check your online earnings record against your tax returns. Catching errors early—while you can still correct them—protects your benefit amount later.
The estimates in your my Social Security account show monthly payment amounts, but they're based on assumptions that may or may not match your actual situation. SSA assumes you'll keep working at your current average earnings rate. If you plan to retire earlier, earn less, or stop working, your actual benefit will differ. The estimates are tools for planning, not predictions of what you'll definitely receive.
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Your full retirement age depends on when you were born. If you were born in 1943-1954, your full retirement age is 66. For people born between 1955-1960, it rises gradually to 67. For people born in 1960 or later, full retirement age is 67. At full retirement age, you receive your primary insurance amount—the base benefit amount SSA calc
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.