How to Remove or Avoid Credit Card Annual Fees
You can remove an annual fee by calling your card issuer and asking them to waive it, switching to a different card with no annual fee, or closing the account
The fastest way to stop paying an annual fee is to call the customer service number on the back of your card and ask the representative to remove it. Many issuers will waive the fee for existing customers, especially if you have been with them for a while or carry a balance. If they refuse, you have two other options: move your balance to a card with no annual fee, or close the account entirely.
The card issuer has no obligation to waive the fee, so success depends partly on how long you have been a customer and how much you use the card. A customer who has held an account for years and charges thousands of dollars annually has more leverage than someone who opened the card last month. Still, it costs the issuer nothing to waive a fee, so many will do it to keep your business.
Key Takeaways
- Call the customer service number on your card and ask directly for the annual fee to be waived; many issuers will remove it without requiring you to close the account.
- Your chances of success are higher if you have held the card for at least a year, use it regularly, and have a good payment history.
- If the issuer refuses to waive the fee, you can transfer your balance to a card with no annual fee from a different issuer or close the account.
- Some cards offer a first-year fee waiver automatically, so check your cardholder agreement to see whether you were promised a waiver that the issuer failed to honor.
- Closing a card to avoid an annual fee will lower your credit score slightly because it reduces your total available credit, so weigh this against the fee amount.
Call and ask the issuer to remove the fee
Start by calling the number on the back of your card during business hours. Tell the representative that you want to keep the card but the annual fee is a problem for you. Do not threaten to close the account immediately — that can make the representative less willing to help. Instead, ask whether they can waive the fee this year or offer you a different version of the same card with no annual fee.
The representative may transfer you to the retention department, which handles customers who are thinking about leaving. This department has more authority to waive fees than the standard customer service line. Be honest about your situation: if you are considering closing the account, say so. If you use the card regularly and value the rewards or benefits, mention that too.
If the first representative says no, you can call back and try again. Different representatives have different authority levels, and a second call sometimes succeeds where the first one failed. Wait a few days between calls so you are not speaking to the same person.
Check whether you were promised a fee waiver in your cardholder agreement
Some cards offer a first-year annual fee waiver as a sign-up bonus. If you received this offer when you opened the account, the issuer should have honored it. Log into your online account or find your original welcome materials to see what was promised.
If the issuer charged you an annual fee during a year when you should have received a waiver, call and explain the discrepancy. Bring the offer details with you — either a screenshot from the website where you opened the account or the welcome letter that came in the mail. The issuer will usually refund the fee if you can show that the waiver was part of your original offer.
Transfer your balance to a card with no annual fee
If the issuer will not waive the fee and you carry a balance, look for a card with no annual fee from a different issuer. Many cards charge nothing per year and offer a 0% introductory rate on balance transfers for six to twenty-one months, depending on the card and the issuer.
A balance transfer works like this: you open a new card, transfer your existing balance to it, and pay no interest during the promotional period. You will usually pay a one-time transfer fee of 3% to 5% of the amount you move, but this is often cheaper than paying a year of annual fees plus interest on your current card. After the promotional period ends, the new card's regular interest rate kicks in, so plan to pay off the balance before then or move it again.
Opening a new card will create a hard inquiry on your credit report and lower your score by a few points temporarily. However, this damage is usually smaller than the damage from closing an old account, so a balance transfer is often the better choice if you carry a balance.
Close the account if you do not use the card
If you do not use the card and do not carry a balance, closing the account is straightforward. Call the issuer and ask them to close it. Make sure you have paid off any remaining balance first. The issuer will confirm the closure and send you a letter in the mail.
Closing an account will lower your credit score because it reduces your total available credit. The damage is usually temporary — your score will recover over several months — but it is worth considering if the annual fee is small (under $100) and you were not using the card anyway. If the fee is large and you value the card's benefits, try asking for a waiver first before you close it.
Do not close the account over the phone and then immediately open a new one with the same issuer. Wait at least a few months so the closure appears on your credit report. Opening a new account too quickly after closing one can look like you are trying to game the system and may result in denial.
Downgrade to a no-fee version of the same card
Many issuers offer multiple versions of the same card — one with an annual fee and rewards, and one with no fee and fewer benefits. Ask your issuer whether you can downgrade to the no-fee version instead of closing the account or moving your balance elsewhere.
A downgrade keeps your account open and preserves your credit history with that issuer, so it is gentler on your credit score than closing the account. You will lose any premium benefits or rewards that came with the paid version, but you will also stop paying the annual fee. This is a good middle ground if you want to keep the account active but do not want to pay for it.
Understand what happens if you ignore the fee
If you do not pay the annual fee, the issuer will add it to your balance and charge you interest on it. Over time, this can add hundreds of dollars to what you owe. The fee itself does not hurt your credit score, but if you fail to pay your bill as a result of the growing balance, that will damage your score.
Ignoring the fee is never the right move. Even if you are not using the card, the fee will keep growing. Your best options are to call and ask for a waiver, downgrade to a no-fee card, or close the account.
Frequently Asked Questions
Will asking for a fee waiver hurt my credit score?
No. Calling to ask for a waiver is just a conversation with the issuer and does not show up on your credit report. Your score will not change unless you close the account or fail to pay your bill.
Can I get a refund for annual fees I already paid?
Only if you were promised a fee waiver that the issuer did not honor. If you paid the fee and then decided you did not want it, most issuers will not refund it. However, it never hurts to ask, especially if you have been a customer for many years.
What if the issuer says they will waive the fee but then charges it again next year?
Call back and remind them of the waiver they promised. If they charged you after agreeing to waive it, they should refund the fee. Keep notes of the date and representative's name from your first call so you have proof of what was discussed.
Does closing a credit card hurt my credit score?
Yes, but usually only slightly and temporarily. Closing an account reduces your total available credit, which can lower your score by a few points. The damage is usually recovered within a few months, and it is often smaller than the damage from carrying high balances on multiple cards.
Should I close the card or downgrade it?
Downgrade if you want to keep the account open and preserve your credit history. Close if you do not use the card and do not plan to use it in the future. Downgrading is gentler on your credit score, but closing removes the temptation to overspend on a card you do not need.